Privacy Policy

Last Updated: June 2026

Introduction

Welcome to VetStream Academy.

This Privacy Policy explains how VetStream Academy ("Platform", "we", "our", or "us") collects, uses, stores, and protects your personal information when you access and use our website and educational services.

By using VetStream Academy, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following categories of information:

Account Information

When you create an account, we may collect:

• Full name

• Username

• Email address

• Profile information

• Professional information provided voluntarily

Educational Content

When using the Platform, you may upload:

• Courses

• Educational materials

• Presentations

• Videos

• Documents

• Clinical cases

• Comments and messages

Technical Information

We may automatically collect:

• IP address

• Browser type

• Device information

• Operating system

• Language preferences

• Access logs

• Cookies and similar technologies

Payment Information

Payments are processed through secure third-party payment providers such as Stripe and PayPal.

VetStream Academy does not store credit card numbers or sensitive payment credentials.

We may retain transaction records for accounting, tax, legal, and security purposes.

How We Use Your Information

We use personal information to:

• Provide access to educational services

• Manage user accounts

• Deliver courses and educational content

• Process payments and subscriptions

• Communicate with users

• Improve platform performance

• Prevent fraud and abuse

• Ensure security and compliance

• Fulfill legal obligations

Educational Content and Community Features

Users may publish educational content and participate in community discussions.

Information voluntarily shared in public areas of the platform may be visible to other users.

Users are responsible for ensuring that any published content complies with privacy, copyright, and professional confidentiality requirements.

Cookies

VetStream Academy uses cookies and similar technologies to:

• Maintain user sessions

• Improve website performance

• Analyze traffic and usage

• Enhance user experience

• Protect platform security

Users may manage cookie preferences through their browser settings.

Analytics

We may use analytics services such as Google Analytics or similar tools to better understand how visitors use the platform.

These services may collect anonymous usage information to help us improve our services.

Sharing Information

We do not sell personal information.

We may share information with trusted service providers that assist in operating the Platform, including:

• Hosting providers

• Payment processors

• Email delivery services

• Analytics providers

• Security and fraud prevention services

Information may also be disclosed when required by law or to protect the rights, safety, and integrity of the Platform.

Data Retention

We retain personal information only for as long as necessary to:

• Provide services

• Maintain user accounts

• Comply with legal obligations

• Resolve disputes

• Enforce our policies

Users may request account deletion, subject to legal and operational requirements.

Your Rights

If you are located in the European Economic Area (EEA), United Kingdom, or other jurisdictions with similar privacy laws, you may have the right to:

• Access your personal data

• Correct inaccurate information

• Request deletion of your data

• Restrict processing

• Object to certain processing activities

• Request data portability

• Withdraw consent where applicable

Requests may be submitted using the contact details below.

Security

We implement appropriate technical and organizational measures to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no internet-based system can guarantee absolute security.

Children

VetStream Academy is intended for individuals aged 18 years or older.

We do not knowingly collect personal information from children.

International Users

By using VetStream Academy, you acknowledge that your information may be processed and stored in countries where our service providers operate, subject to applicable data protection laws.

Changes to this Privacy Policy

We may update this Privacy Policy periodically.

Updated versions will be published on this page together with the revision date.

Continued use of the Platform after updates constitutes acceptance of the revised Privacy Policy.

Contact Us

For privacy-related questions or requests, please contact:

VetStream Academy

Email: privacy@vetstream.academy

Support: support@vetstream.academy

Website: https://vetstream.academy